Information TechnologyYour IT Partner, Not Just Your Provider

We take care to align our technology to support your revenue generating activities. Our comprehensive approach means we provide all of the benefits of an internal IT department for a fraction of the cost of staffing one yourself. Security, networking, hardware, data protection and user support - we handle it all, because you have more important things to worry about.

By optimizing your network’s performance, it will work at the peak efficiency and reliability levels your business needs, allowing you to focus on running your business, not the network.

Peace of Mind

A regularly-maintained network means fewer failures, yielding higher productivity and higher revenue per employee. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes, taking the worry out of managing a computer network.

Increase Productivity

Continuous insight into your network allows us to reduce the business impact of IT failure by shortening the time from network failure to issue resolution.

Minimize Failures

We reduce the impact of IT failures by minimizing their occurrence, and any unforeseen issues are dealt with as a top priority. Your network then behaves in a stable and reliable manner.

24/7/365 Monitoring

Building a program that relies on continuous network monitoring, coupled with aggressive preventative maintenance, ensures optimum uptime.

Reduce Network Downtime

Through regular, preventative maintenance designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter, resulting in less disruption to your operations.

Our Managed IT Service Programs

FEATURES	ESSENTIAL	FULLY-MANAGED
MANAGED SERVER
24x7 Advanced Performance Monitoring
Microsoft Patch Management
3rd Party Patch Management
Scheduled Preventive Maintenance
Real-Time Server Optimization
MANAGED WORKSTATION
24x7 Advanced Performance Monitoring
Microsoft Patch Management
Anti-Virus/Anti-Malware
Internet Content Filtering
3rd Party Patch Management
Scheduled Preventive Maintenance
Key Document Backup
MANAGED NETWORK
Basic 24x7 Firewall Monitoring
Advanced Firewall Management & Maintenance
Router and Switch Management
Active Directory Group Policy Management
MANAGED SECURITY
24x7 Network Monitoring
Anti-Virus/Anti Malware
Content Filtering, IP and URL Blacklisting
Anti-Phishing Module
Spam filtering and Email Security Management
Security and Vulnerability Scanning
Risk Intelligence Module
MANAGED SERVER BACKUP
Backup Deployment and Configuration
Backup Performance Monitoring
Backup Software Updates
Scheduled Backup Jobs
MANAGED SUPPORT
5x10 Helpdesk
After-hours Emergency Support (Billed Hourly)
Automated Ticketing
Online Help-Desk Portal
Unlimited Remote Support
VIRTUAL CIO
Quarterly Network Health and Efficiency Reporting
Business Planning & Strategy Consulting
Technology Budgeting Assistance
Disaster Recovery Planning & Testing
Network Documentation
Vendor Management Assistance
IT Risk Assessment Assistance